Warranty
Warranty
Your peace of mind is our priority
At e-Bodegas, we stand behind the quality and reliability of every refurbished iPhone we sell. That’s why every device comes with a 1-Year Limited Warranty — at no extra cost.
✅ What’s Covered
Our warranty protects you against manufacturer defects and internal hardware failures that occur under normal usage conditions, including:
-
Touchscreen malfunctions
-
Charging issues
-
Battery performance (under 80% health within the first year)
-
Speaker or microphone problems
-
Camera or Face ID faults
❌ What’s Not Covered
The warranty does not cover damage caused by:
-
Water or liquid exposure
-
Physical or accidental damage (drops, cracks, dents, etc.)
-
Unauthorized repairs or modifications
-
Neglect, misuse, or abuse
-
Loss or theft of the device
🛠 How to Request a Warranty Claim
If your device isn’t functioning properly:
-
Email us at info@e-bodegas.com
-
Include your order number, proof of purchase, and a description of the issue
-
We’ll provide you with a Return Authorization Number (RAN)
-
Ship the item back to our warehouse (shipping is the customer’s responsibility)
-
Upon inspection, we’ll repair or replace the item at our discretion
🔁 Processing Time
Once received, please allow 3–5 business days for inspection and processing. We’ll notify you by email once your warranty claim has been reviewed.
Have questions about your warranty?
📧 Reach us at info@e-bodegas.com